Sales & POS

Products and Services

Everything you sell lives under your products list. Alfasente ERP handles two kinds of items: goods you keep in stock, and services that have no stock. This page shows you how to add each one and when to choose which.

Goods vs. services

The difference is simple:

  • A product (stocked) has stock. You receive it into inventory, and selling it reduces your stock.
  • A service (no stock) has no stock. You can't receive it into inventory. It's the right choice for things like swimming lessons, tours, or consulting.

Adding an item

To add a new item:

  1. Go to Inventory → Products.
  2. Click + Add Product.
  3. Choose "A product (stocked)" or "A service (no stock)".

Adding a stocked product

The New Product modal for a stocked product

Fill in these fields:

FieldNotes
SKUThe item's stock-keeping code. Leave it blank and one is created on save, or press Generate, or type your own — see Products Catalogue.
BarcodeOptional.
Product NameWhat the item is called.
UnitFor example pcs, kg, box, bottle, pkt.
Cost Price (UGX)What it costs you.
Selling Price (UGX)What you sell it for.
Reorder levelOptional. Get notified when stock falls to or below this number.
VAT exemptTick this checkbox to remove the 18% VAT.

Adding a service

The New Product modal for a service

Fill in these fields:

FieldNotes
Service codeA code for the service.
Service nameWhat the service is called.
Charged perA free-text label, for example "per person", "per session", or "per hour".
Cost PriceOptional.
Selling PriceWhat you charge.
Duration in minutesOptional.
VAT exemptTick to remove the 18% VAT.

A note on VAT

By default, items carry the standard 18% VAT. Tick VAT exempt on any item that shouldn't be taxed, and Alfasente ERP will leave the VAT off when it's sold.

Last updated 2026-08-22